The ITR-V password does not work. What Should I do?

The password to open your ITR V is your PAN number (in small letters) followed by your date of birth without spaces or special characters.

For example, if your PAN is AAABB1234C and your date of birth is the 5^th of January 1983, then your password would be “aaabb1234c05011983”.

If this password does not work, there could be several reasons. One reason could be that the file you downloaded is corrupt and needs to be re-downloaded.

Check for spelling mistakes, CAPS lock key being ON and so on.

If you are still unable to open the file then you can write a mail to ask@incometaxindiaefiling.gov.in.

Alternatively, you can also call the authorities directly at Aaykar Sampark Kendra (ASK) on 0124-2438000 / 1800-180-1961.

It is crucial that you get and are able to confirm the information in the ITR-V or acknowledgment form. Should you find that somebody else has uploaded your return and whom you did not authorize to do so then please call 1800 4250 0025.

Are you tax prepared? We’re here to help.